When you want to respond to make a representation
Step-by-step guide
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3. You should have two options here, click the 'Make a Representation' button If you are just at the enquiry stage of the process then there should only be one option for you here, click the button in the top left that says ‘Reply to Enquiry Letter’..
4. This screen will appear, some details may already be pre-populated like case reference number and vehicle registration. You should use the comments box below to add any additional information, any evidence you have can be added later. After you have done this click next.
5. Here you should verify your address that should be pre populated. Also enter the address of the other party involved for example a haulier would enter the drivers address. After this is done click nextThe next screen may be pre populated with data if you have already provided some information such as address and names.
6. This screen allows you to upload any evidence that you have to go alongside your representation. Click within the box on screen, this will bring up your documents, select the relevant ones an upload them. Once all files have been uploaded click next.
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After you have clicked finish this screen should appear with a message that states your Representation has been sent and that London Councils will respond soon.
If at any stage you wanted to go back to the previous state of the representation process, simply select the previous button in the bottom right corner.
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If you need to print this guide off for any reason, there is a PDF verision available here: When you want to respond to How to make a representation.pdf
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