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5. Here you should verify your address that should be pre populated. Also enter the address of the other party involved for example a haulier would enter the drivers address. After this is done click next.

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6. The third screen that you will see when making a representation allows you to upload and documents/evidence that may aid your enquiry reply. To add documents click the box on screen. Like below this will bring up your documents, select the appropriate document(s) and then upload.

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7. The last stage just confirms your enquiry reply, check the details shown on screen are correct and then press the ‘Finish’ button located in the bottom right of the screen.

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Once you have clicked the 'Finish' button, you should see this screen:

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If at any stage you wanted to go back to the previous stage of the enquiry reply process, simply select the previous button in the bottom right corner.  

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If at any point you need to print of this guide, a PDF version is avialable here: How to reply to an enquiry.pdf


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